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How to Pick the Best New Hair Color for Your Client

Posted by Justin Trombetti on August 22, 2017

Color makeovers are a lot of fun, unless your client doesn’t end up with what they want. Make sure that you’re choosing the best color before you mix the formula, in order to avoid the potential mess and stress of a revision. How do you do that, exactly? We have a couple of tips… Understand their preferences Sure, the stylist knows best, but that won’t ever stop a client from having their own preferences and opinions. Ultimately, it’s the client’s opinion that counts when determining the success or failure of your services, so take the time to understand exactly what...

Tape-In Hair Care Tips Your Client Needs to Know

Posted by Justin Trombetti on October 18, 2016

While there are many hair care tips that apply to all of Babe’s professional hair extensions—such as: avoid sulfates, use a 100% boar hair bristle brush, apply product from the mid-shaft down, don’t over-shower, etc.—there are also some that apply specifically to one method or another. Each method is distinct, and best practices for I-Tip may differ slightly from those of Fusion or Tape-In. So let’s take a look at the special considerations your client should keep in mind for Tape-In. The two main things your client should know when caring for their Tape-Ins: Be extra careful with oils. Hair...

Keeping Customers Cool in the Hot Seat (Pt. II)

Posted by Justin Trombetti on April 25, 2014

Here's the second installment in our series of our "Keeping Customers Cool" series. Read up to learn how to keep clients content and complaints to a minimum. Keep Your Phone in Your Pocket. As smartphones become less and less like cellphones and more like pocket-sized computers, it’s only natural that they’re becoming used more and more in the daily workplace. You've probably seen stylists using their smartphones to snap pictures of their work, schedule future client appointments and even to process payments! It’s great that smartphone are giving stylists so much freedom, but using them too much on the floor...

Keeping Customers Cool in the Hot Seat!

Posted by Justin Trombetti on April 18, 2014

“There was a little girl who a had little curl right in the middle of her forehead. When she was good, she was very good indeed, but when she was bad she was horrid!” -Henry Wadsworth Longfellow [Emphasis added] Like the Longfellow poem above me, so too can a workday at the salon be. Extremely gratifying when things are going well, but an absolute nightmare when they’re not. No fear, you’re a sassy, sophisticated business owner. You’ve got this all under control, but do your customers? Here’s part one of our list of very important ways to keep customers cool...

Removing Tape-In Extensions

Posted by Justin Trombetti on January 10, 2014

Tape-in extensions are truly one of the most revolutionary developments in hair extensions. Clients and stylists alike love the quick and seamless way they install, and how easy they are to maintain. In fact, Tape-In extensions have been one of our best selling hair extension methods since they first launched! Still, from time to time we get questions about the best techniques for removing Tape-In extensions and how to squeeze some extra life out of them. Remember that, as a stylist, you can empower your clients with this knowledge, whether it’s in the consultation or during the actual visit. Here...

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