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Summer Hair Care—It's a Breeze!

Posted by Justin Trombetti on May 02, 2014

Believe it or not, it’s already May, which means that the weather is heating up and summer is around the corner! Thoughts of the beach, fun day trips, and backyard bashes are starting to fill our minds, but in the frenzy of our excitement, we can’t forget something super important: hair care! The more active we are, the more our hair needs protection and love, so follow these simple tips to keep your locks looking as brilliant as summer itself. 1. Keep heat styling to a minimum. Summer styles are notoriously relaxed and casual, easily achievable with little to no...

Keeping Customers Cool in the Hot Seat (Pt. II)

Posted by Justin Trombetti on April 25, 2014

Here's the second installment in our series of our "Keeping Customers Cool" series. Read up to learn how to keep clients content and complaints to a minimum. Keep Your Phone in Your Pocket. As smartphones become less and less like cellphones and more like pocket-sized computers, it’s only natural that they’re becoming used more and more in the daily workplace. You've probably seen stylists using their smartphones to snap pictures of their work, schedule future client appointments and even to process payments! It’s great that smartphone are giving stylists so much freedom, but using them too much on the floor...

Keeping Customers Cool in the Hot Seat!

Posted by Justin Trombetti on April 18, 2014

“There was a little girl who a had little curl right in the middle of her forehead. When she was good, she was very good indeed, but when she was bad she was horrid!” -Henry Wadsworth Longfellow [Emphasis added] Like the Longfellow poem above me, so too can a workday at the salon be. Extremely gratifying when things are going well, but an absolute nightmare when they’re not. No fear, you’re a sassy, sophisticated business owner. You’ve got this all under control, but do your customers? Here’s part one of our list of very important ways to keep customers cool...

3 Important Points Your Clients May not Know

Posted by Justin Trombetti on April 04, 2014

You know these, but maybe your client doesn’t. When the client leaves the salon, make sure they’ve got these points down for a happy and stress-free extensions experience! A little wear and tear is inevitable. You know what this looks like, but there’s a chance your clients don’t. Make sure they know that just by being installed and worn, hair extensions will undergo minor symptoms of wear and tear (like some slight shedding, slippage or dryness) that are completely normal and expected. This can be the opportune moment to not only step in and manage client expectations, but also to...

Finding the Perfect Color

Posted by Justin Trombetti on March 21, 2014

Maybe you’re a certified color matching expert. Maybe you’ve got the eyes of a hawk. Maybe you’re just really incredibly great at what you do. We don’t doubt it in the least. However, for those who aren’t as confident (or those who just want a safety net) we offer a handy-dandy little product specifically for helping you match a client’s specific hair swatch. The Babe color swatch comes with 29 color samples. Each swatch on the ring is made of the same high quality, 100% human hair that all of our Babe hair extensions are made of, so it gives...

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