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How to Tip your Stylist

Posted by Justin Trombetti on April 26, 2013

Your hair extension appointment ends. You've been sitting in the chair for two hours while your stylist has been carefully installing your brand new hair extensions. Not only did she wash and clarify your hair before installing, but she took the time to blend and style your hair after she was done to make sure your new hair looks completely natural. Now it’s time to pay her, and you’re wondering how much to tip. In the U.S., it is customary to tip 10% to 20% of the cost of your service. That means that if your service costs $200, then a 20%...

The Importance of a Great Receptionist

Posted by Justin Trombetti on April 19, 2013

Why is it important to have a great receptionist for your salon? One main reason is because he or she is usually the first human contact a new client. What if this is the first time a new client has called the salon? You want her first contact with your establishment to be excellent. She can also ensure that both new and returning hair extension clients have a top-notch hair extension experience. Give a mini-consultation: A receptionist should be well-acquainted with hair extensions and other salon services. Clients might have questions when they call or visit for the first time....

Hair Extensions for Prom

Posted by Justin Trombetti on April 12, 2013

It’s that time of year -- Fancy dresses, limos, flowers, and lots of dancing! Many girls want to add length and volume to the hair for a special look. Extensions are the perfect solution for a glamorous, red-carpet look. Extensions aren't just for wearing hair down--they also can give up dos extra volume. Having more hair means that there’s more to work with, which makes for great hair styling possibilities. Prom Tips: You want to make sure your client’s extensions won’t fall out while she’s rocking out with her date. Make sure that the bonds are secure. Ask your client to bring in a picture...

How to keep customers coming back

Posted by Justin Trombetti on April 05, 2013

You work hard to give your clients amazing hair experience. And you want to keep good things going, right? Here are some things you can do to help clients come back for more. Do good work. This may seem obvious, but if your clients aren't happy, they won’t come back. Go above and beyond to provide the best service you can. So do your homework so you learn all the ins and outs of extensions. Be professional. This doesn’t mean you can’t be friendly and talkative while you work, but you want to prove you know what you’re doing. Be early, keep...

Marketing Hair Extensions

Posted by Justin Trombetti on March 29, 2013

So you've become certified, and you’re ready to start installing hair extensions! But where do you start? Where do you get clients? It all starts with marketing. You need to get the word out about this great service. If you’re already working in a salon, you probably already have a clientele built up. Many of your usual clients could become hair extension clients. You’ll always have some women who love their pixie cuts and will never be parted from them. But you probably have several clients who would love to have longer and fuller hair, but don’t have the genes (or patience)...

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